The AIG Live Conference, organized by the ASIAN HEALTH CARE FOUNDATION, is dedicated to providing a seamless experience for all our attendees. Below are the details regarding our Shipping & Delivery Policy.

1. Shipping of Conference Materials

• On-Site Pickup: All primary conference materials, including badges, agendas, and welcome kits, will be provided to attendees upon check-in at the conference venue. There will be no shipping of these materials prior to the event.
• Physical Merchandise: If you purchase any conference merchandise (e.g., branded items) or supplementary materials that are shipped, these will be handled according to the following guidelines.

2. Shipping Details for Merchandise

• Processing Time: Orders for merchandise will be processed within 3-5 business days from the date of purchase.
• Shipping Methods: We offer standard shipping and expedited shipping options. Shipping methods and charges will be calculated at checkout based on your location and selected shipping option.
• Delivery Time:

• • Domestic Shipping: Typically takes 5-7 business days from the date of dispatch.
  • International Shipping: May take 10-15 business days depending on the destination and customs processing.

3. Shipping Charges

• Shipping charges for merchandise will be displayed at checkout before you confirm your purchase. Charges are based on the weight of the items and the delivery location.

4. International Shipping

• For international orders, additional customs fees, duties, or taxes may apply. These charges are the responsibility of the recipient and are not included in the shipping cost.

5. Address Accuracy

• Please ensure that your shipping address is accurate at the time of purchase. We are not responsible for items shipped to incorrect or outdated addresses. If you need to update your shipping address, please contact us promptly at [Insert Contact Email].

6. Shipping Confirmation

• Once your order has been shipped, you will receive a shipping confirmation email with tracking information. This allows you to monitor the status of your shipment.

7. Lost or Damaged Shipments

• Lost Shipments: If your shipment does not arrive within the expected delivery time frame, please contact us at [Insert Contact Email] so we can investigate the issue.
• Damaged Shipments: If you receive damaged merchandise, please report it to us within 7 days of receipt. We will work with you to resolve the issue, which may include providing a replacement or issuing a refund.

8. Contact Us

For any questions or concerns regarding shipping and delivery, please contact our Customer Service team at:

ASIAN HEALTH CARE FOUNDATION
Survey No 136, 4/5, Plot No 2/3, Mindspace Rd, P Janardhan Reddy Nagar, Gachibowli, Hyderabad, Telangana 500032
Email: [email protected]

We are committed to providing a smooth and efficient shipping experience and appreciate your understanding and cooperation.